KINETICS™ Managed Services
Whether you need Complete or Shared Sourcing services, KINETICS™ Managed Services by T3Networks will provide On-site and remote product support available at every layer, from applications to entire networks, giving your organization specialized and immediate help 24x7x365. Core components of our Kinetics Managed Services offering include:
• Technical Telephone Support
• Remote Administration and Response Portal (VPN)
• Emergency Onsite Support
• Detailed Reporting, Documentation and Solution Archival
• Enhanced Partner Product Support
• Live Service Desk Support
• Proactive Server, Device, Web and Application Health Monitoring
• Proactive Maintenance and Administration
• Storage Monitoring and Administration (SAN, NAS, External)
• Tier 1-3 Certified Technical Engineering support
• Secure Web Portal for Support Requests & Updates, Dynamic knowledgebase, Escalation management and Account Information
Why use our KINETICS™ Managed Services?
• Fixed Recurring Cost Model
• Cost Efficient
• Sophisticated, State-of-the-art Tools and Software
• Applied Environment Standardization and Industry Best Practices Methodologies
• Predictive Management Techniques to control applications and infrastructure
• Adapt Quickly to Changing Business Requirements with Flexible Solutions
• Meet Regulatory and Compliance Initiatives
• Access to High Quality Technical Resources for Fractional Labor Pricing
• Extend Resource Gaps with Skilled Personnel to meet Short-or Long-term Needs
• Minimize Service Outages, Lower Business Risks, with 24x7x365 Continuous Operations Management
• Reduce Annual Operating Costs Through Better Alignment between IT Strategies and Business Goals
• Select Sourcing to manage what you need managed, for the length of time specified.
Contact
Sales/Marketing Phone: (978) 852-2036
Phone Toll Free: (877) 8-KINETIC (854-6384) - Option 1
Fax: (978) 762-4779
Email: sales@t3networksinc.com
White Papers
- Managed Services Cost Benefits
- Disaster Recovery, A Competitive Advantage
- CRM Struggles, How SMB Companies Cope
- Cost Saving IT Architectures creating Nimble Businesses